You cannot answer a website enquiry from the top of a ladder, and most tradesmen lose work for exactly that reason. An AI voice assistant solves the on-site problem: a visitor to your website speaks their job out loud, the assistant captures the details as a structured lead, and your business gets an email and an SMS the moment it happens. You read the text when you come off the job — the enquiry is waiting for you instead of gone to the next plumber on the list.
Why do tradesmen miss so many enquiries?
The job itself makes you unreachable. You are wiring a board, under a sink, or driving between calls — hands full, phone in the van. Website visitors who cannot reach you quickly rarely wait around; they move on to whoever answers first. The enquiry leaves no trace, so you never even know it existed. That invisible loss is the single biggest leak for most one-person and small trade businesses.
How do I get the lead while I'm working?
The assistant does the catching for you. When someone uses the voice button on your site:
- They describe the job in their own words — a leaking radiator, a tripping fuse box, a new socket.
- The assistant captures their name, phone number and what they need as one record.
- Your business receives an email and an SMS straight away with the details.
You glance at the text at the next break and call back a warm lead who already explained the job. To be clear, this does not answer your phone line — it captures the enquiries that come through your website. For more on how it fits home trades day to day, see our home trades page.
Will it capture the right details for a quote?
Yes. Because the visitor speaks naturally, you often get more context than a tick-box form would ever produce — the symptom, the urgency, sometimes the property type. That means your call-back is faster and your quote is more accurate, because you are not starting from scratch.
Is it worth it for a small trade business?
The test is simple: if you win even one extra job a month that you would otherwise have missed, the tool has usually paid for itself. Most trades miss far more than one. See our pricing page for plan options designed for sole traders and small teams.
What about enquiries that come in after hours?
A lot of homeowners only get round to sorting a leak or a dodgy socket in the evening, once they are home from work — exactly when your phone is off and your van is parked up. Those out-of-hours enquiries are some of the easiest to lose to a competitor who happens to reply first thing. Because the assistant runs around the clock, it captures the late-night enquiry while you sleep and has it waiting in your inbox and texts by morning, so you can be the first to call back a job that is already several hours old for everyone else.
Will it replace how I take phone calls?
No, and it is not meant to. The assistant works on your website and captures web enquiries — it does not answer your phone line or change how you handle calls today. Think of it as covering a separate door into your business: the visitors who land on your site but would never pick up the phone to a trade they have only just found. You keep taking calls exactly as you do now, and the website enquiries that used to slip away get caught as well.
How do I get started?
Put the voice button on your site and let it run against real enquiries. Contact us to set it up with one month free for registered UK businesses and see how many jobs it catches while you are on the tools.